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A Case Study of How Signage Revitalized Two Hospitals in Vegas

When it comes to healthcare environments, every detail counts. Hospitals demand clarity, professionalism, and a calm atmosphere to help patients and visitors navigate their journey. Effective signage creates a professional, organized, and accessible environment.

Henderson Hospital and Sunrise Hospital & Medical Center, two of the most respected healthcare providers in the Las Vegas Valley, faced a common challenge: outdated and ineffective signage that didn’t align with the professionalism and care these hospitals provide. Both institutions turned to AlphaGraphics Las Vegas for a modern signage solution to improve wayfinding and patient experience. After working with us, both hospitals saw significant improvements in their internal branding and ADA compliance, with updated signage reflecting their high care and service standards.

Henderson Hospital & Sunrise Hospital & Medical Center  

Henderson Hospital is part of the Valley Health System. It provides high-quality healthcare services to the residents of Henderson and the greater Las Vegas area. As a relatively new hospital, it has earned a reputation for innovation and excellence in patient care.

Sunrise Hospital & Medical Center, one of the most extensive healthcare facilities in the region, is known for its state-of-the-art services and facilities. Recently, it embarked on a major renovation of its rehabilitation floor, further solidifying its commitment to patient-centered care.

Both hospitals recognized that their internal signage didn’t reflect their quality of care. Henderson Hospital used outdated banner stands, while Sunrise Hospital’s internal signage needed a modern refresh.

The Challenge 

For both hospitals, signage was becoming an obstacle to their mission of delivering world-class healthcare. Henderson Hospital faced a challenge with its unprofessional-looking banner stands, detracting from its brand image and creating a less-than-ideal environment for patients and visitors. They needed a solution that reflected the professionalism of a healthcare setting while being durable and functional.

At Sunrise Hospital, the problem was similar yet twofold: It faced a significant challenge with patients getting lost within the hospital. Concurrently, during the remodel of the rehab floor, it was clear that the internal signage was outdated and needed a facelift. With a focus on accessibility, Sunrise Hospital needed to update its signage to meet ADA requirements while improving the aesthetics and clarity of its navigation systems within the hospital. 

AlphaGraphics Las Vegas took on the challenge in both scenarios, proposing solutions that resolved navigation issues, revamped signage, and created a more welcoming, professional environment aligned with the hospitals’ mission to deliver top-tier care.

How AlphaGraphics Las Vegas Responded

For Henderson Hospital, AlphaGraphics Las Vegas recommended replacing their banner stands with sleek, modern floor-standing signs that better fit the hospital’s professional atmosphere. These signs were custom-designed to reflect the hospital’s brand and were placed strategically throughout the facility. The project didn’t end with Henderson—once the hospital saw the results, they implemented the same signage across multiple hospitals within the Valley Health System.

At Sunrise Hospital, working in lockstep with their construction partner, Martin Harris Construction, was essential to ensure that any new signage aligned with regulation. Our team conducted a full signage assessment of the rehabilitation floor during its renovation to identify all areas requiring new signs. Solving the wayfinding system issues required addressing the problem holistically. So, we provided a completely revamped system hospital-wide that involved remapping the hospital’s first floor and incorporating the latest ADA guidance. 

The Signage Solution

After collaborating with AlphaGraphics Las Vegas, both hospitals experienced significant improvements in their signage, leading to more precise navigation systems and a visual upgrade. This section will delve into the specific solutions and services we provided to achieve this.

Henderson Hospital: Custom Floor-Standing Signs

A floor-standing sign at Henderson Hospital highlighting its achievement of straight A’s for safety 12 times in a row, with information about the Leapfrog Hospital Safety Grade and why patients should choose the hospital. The sign is placed next to a waiting room chair

After a thorough consultation with Henderson Hospital, AlphaGraphics Las Vegas proposed replacing the old banner stands with sleek, modern floor-standing signs. This approach was more visually appealing, durable, and easy to maintain. The signs aligned with the hospital’s professional standards and fit seamlessly into their clinic and hospital spaces. Here are the steps we took to ensure that the project went off without a hitch:

  1. Consultation: We took the time to understand Henderson Hospital’s needs and proposed signage solutions that were not only functional but elevated the aesthetic of their spaces.

  2. Custom Graphic Design: Our in-house design team created graphics that aligned with the hospital’s brand and enhanced its image.

  3. Sign Production and Printing: We used advanced sign printing technology to create high-quality, durable signage that improved wayfinding for patients and visitors. 

  4. Installation and Maintenance: We ensured seamless installation across multiple Vegas Valley hospitals, focusing on Henderson Hospital.

The hospital system was highly impressed with the new design, leading to its implementation across multiple hospitals in the Vegas Valley. Henderson Hospital was just the first to adopt the new signage. This shift to more refined signage reflects the hospital’s commitment to professionalism and care, providing a more polished, patient-friendly environment.

Sunrise Hospital: A Completely Modernized Signage System

When Sunrise Hospital & Medical Center began renovating its rehabilitation floor, it became apparent that a complete overhaul of its internal signage was necessary. However, the project didn’t stop there. The success of the signage update on the rehabilitation floor led the hospital to expand the initiative hospital-wide, further modernizing wayfinding and internal branding across the facility.

The existing signage was outdated, making navigation challenging for patients and visitors. AlphaGraphics Las Vegas was brought in to remaster the hospital’s signage system, from hospital room signs to complex wayfinding solutions. We designed clear, easy-to-read signs that enhanced navigation and patient experience. To address the immediate wayfinding challenges, we updated all elevator signage and remapped the hospital’s first floor to create a more intuitive flow throughout the building. 

To succeed with this project, we had to start from scratch, thoroughly analyzing the building to identify areas needing new signage.

Full Signage Assessment: We specified the types of signage needed to fulfill the hospital's particular requirements, totaling 150 signs grouped as follows:  

Tower 1 elevators at Sunrise Hospital featuring updated wayfinding signage. The number ‘1’ is prominently displayed above the elevators, with a floor directory and hand sanitizer station placed between them for visitor convenience.

Tower 4 elevator at Sunrise Hospital with clear wayfinding signage, including a large number ‘4’ and a directory listing floors and their corresponding departments. The elevator is framed with an orange outline, enhancing visibility.

Room sign for hospital room 6205 at Sunrise Hospital, featuring a wooden plaque with a curved top. The sign includes slots for indicators such as ‘Fall Risk’ and ‘Isolation’ and Braille underneath the room number. A hand sanitizer dispenser is mounted below the sign.

Graphic Design Services: Each sign was customized to reflect the hospital’s new branding. Our mission was not just to make the signage clearer for patients and visitors, but it was equally important to give it a complete refresh, resulting in eye-catching designs.

Before image of a fire evacuation map for Floor 1 at Sunrise Hospital. The sign shows a detailed layout of the floor, with evacuation routes and instructions for using stairs instead of elevators in case of fire..          After image of a fire evacuation sign at Sunrise Hospital. The updated sign features a wooden frame with a curved top and a clearer layout of the floor plan, highlighting evacuation routes and fire safety instructions for the second floor.     

Before image of a directional sign at Sunrise Hospital. The sign lists key areas like the CVICU, Critical Care Educators Office, and Satellite Laboratory, with arrows directing to each. The older design features a plain blue background with white text.           After image of a directional sign at Sunrise Hospital. The updated sign includes floor numbers and directions to key departments such as CVICU, Adult Burn ICU, CCU, public restrooms, and elevators. It has a modern design with a curved top and wooden frame.

Professional Installation: The AlphaGraphics Las Vegas team installed all 150 signs, ensuring compliance with ADA regulations and positioning each sign for maximum visibility and functionality.

The new signage not only improved the functionality of the hospital spaces but also contributed to a more welcoming and professional environment, which aligns with the hospital’s mission of providing top-tier care.

The Importance of ADA-Compliant Signage

ADA-compliant signage is crucial for any public building, particularly hospitals. At AlphaGraphics Las Vegas, we ensure that every sign we create follows ADA guidelines, from tactile letters and Braille to the correct contrast and font size. This commitment to accessibility keeps hospitals compliant with regulations and improves the overall experience for all visitors.

Close-up of the hospital room sign for room 6203 at Sunrise Hospital, featuring large black numbers and Braille beneath them. The sign includes a curved top and slots for status indicators like ‘Fall Risk’ on a wooden plaque.

Check out our detailed blog post here for more insights on ADA signage requirements.

Why Henderson and Sunrise Hospitals Chose AlphaGraphics Las Vegas

Both hospitals chose AlphaGraphics Las Vegas because of our reputation for delivering high-quality signage solutions tailored to the specific needs of healthcare environments. Henderson Hospital was impressed by our comprehensive approach, which included custom graphic design, local expertise, and ongoing support. Similarly, Sunrise Hospital recognized that AlphaGraphics Las Vegas could provide a seamless signage update that would integrate perfectly with their ongoing renovations, ensuring ADA compliance across all their new signage.

Our local presence in Las Vegas allowed us to assess the needs of both hospitals quickly and offer solutions that were not only aesthetically pleasing but also met industry standards for durability and accessibility.

With our deep-rooted presence in the Las Vegas area, we offer:

  • Local Expertise: We know Las Vegas, its businesses, and its unique market conditions. This local knowledge allows us to provide signage solutions that fit perfectly within the community while adhering to industry standards. Whether it's understanding the latest trends in hospital signage or ensuring compliance with local regulations, AlphaGraphics Las Vegas is the partner hospitals can rely on for insights beyond signage.

  • Responsive Support: As a local company, we’re always just a call or visit away. We support all your signage needs, from updates and maintenance to future expansions. Whether located in Henderson, Summerlin, or the heart of Las Vegas, our team is on hand to ensure your signage remains functional, modern, and up to the highest standards.

  • Customized Consultation: We pride ourselves on offering hands-on consultation to ensure that every hospital’s signage reflects its unique branding and functional needs. We don’t believe in a one-size-fits-all approach—our team works closely with each hospital to develop solutions tailored to the specific environment and community.

  • Fast Turnaround and Installation: Because we’re local, we offer fast turnaround times for sign production and installation. Whether you need a quick refresh or a full-scale signage overhaul, our team will promptly equip your facility with high-quality, ADA-compliant signage.

Our extensive experience with projects like Henderson Hospital and Sunrise Hospital means we understand the intricate details of providing healthcare sign solutions, from wayfinding to patient-friendly graphic designs. As a local provider, we’re committed to building long-term partnerships with hospitals and clinics throughout the Las Vegas Valley. We offer ongoing support and maintenance to keep signage looking fresh and professional for the long term. 

Ready to Transform Your Healthcare Facility?

At AlphaGraphics Las Vegas, we’re more than just a signage company. We’re a local partner invested in the success of our community’s healthcare institutions.

If your healthcare facility is ready to transform its signage, trust the experts at AlphaGraphics Las Vegas. With our local expertise, customized solutions, and commitment to ADA compliance, we can help you create an environment that reflects your institution's high standards.

Contact us to schedule a consultation and learn how we can support your hospital with top-quality signage solutions.

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